V-Board industry solution

V-Board for Home Care

Coordinate care services beyond the facility.

Support home-care providers with structured remote intake, service coordination and documented interactions between patients, caregivers and operations teams.

Illustrative workflowPlaying
  1. Patient / family request
  2. Remote intake
  3. Care plan coordination
  4. Caregiver assignment
  5. Service confirmation & follow-up

Scroll to watch each step.

Where V-Board can help

Where it fits in home care

Service enrollment

Capture care requests and essential onboarding information.

Remote assessments

Conduct guided preliminary assessments with appropriate clinical oversight.

Caregiver coordination

Manage assignment, visit readiness and service hand-offs.

Service confirmation

Capture visit status, documents and follow-up actions.

Illustrative workflow01 / 05
01

Patient / family request

A patient or a family member asks for care at home. The request opens a case for the provider's team.

02

Remote intake

A coordinator talks with the family on video while the intake form fills in. Needs and consents are recorded as the conversation goes.

03

Care plan coordination

The needs become a care plan: which visits, how often, and what each visit has to cover, with clinical oversight where required.

04

Caregiver assignment

A caregiver whose skills and availability fit is assigned and told what to expect before the first visit.

05

Service confirmation & follow-up

Each visit is confirmed with time, place and notes, and follow-up actions are scheduled for the team.

Final workflow, automation levels and integrations are defined through requirements mapping with the customer.

Operational outcomes to measure

What to baseline before a pilot

Less scheduling overhead

Improved service visibility

Faster coordination across locations

More consistent service documentation

These are potential benefits, not quantified or guaranteed results. Baselines and targets should be established in a pilot.

Also on the same platform

Smaller workflows that reuse the same building blocks

Specific, low-effort workflows that save time and cost without replacing the systems you already run.

Visit check-in

Caregivers check in on arrival with time and place, so coordinators can see that visits started when scheduled.

Delivery handover proof

Confirm that equipment or medicines reached the right person, with a signature and a photo at the door.

Family consent for plan changes

Record a family's agreement to a changed care plan by video or signature before the next visit.

Where the video happens

Your servers, or Teams

Video assistance runs in a private session hosted on your own servers. If your staff already work in Microsoft Teams, it can run there instead. The workflow is the same either way.

Next step

One V-Board platform, configured for your organization

We map your current process, identify automation opportunities, configure V-Board services, validate the solution and deploy it with your team.