V-Board for Telecom
Fix more site issues remotely and prove every visit.
Guide caretakers and field teams at telecom sites from anywhere. V-Board identifies the person and the equipment, analyses the alarm footage, and keeps the fix and the engineer's notes as a service record.
- Person on site joins
- Identify person & equipment
- Alarm clip analysed
- Engineer guides if needed
- Verify fix & service report
Scroll to watch each step.
Where it fits in telecom
Site identity check
Identify the person on site from their ID before any work is guided.
Equipment identification
Scan the equipment barcode and look it up once in the equipment register.
Alarm analysis
Analyse alarm footage and controller screens, with the engineer confirming the finding.
Fix verification and report
Check the result on screen and close the session with a service report.
Person on site joins
A caretaker opens a session link on a phone at the site. A remote engineer is already waiting on the other end.
Identify person & equipment
The caretaker's ID is read and the equipment barcode is scanned. One lookup confirms the unit in the equipment register.
Alarm clip analysed
A short clip of the controller is sent. It is sampled into frames and analysed, and the finding is shown to the engineer.
Engineer guides if needed
When the fix needs a person, the engineer joins by video and walks the caretaker through it, step by step.
Verify fix & service report
The controller screens are checked again. The engineer adds comments and the session closes with a service report.
Final workflow, automation levels and integrations are defined through requirements mapping with the customer.
What to baseline before a pilot
Fewer repeat site visits
Faster first response to faults
Fewer incomplete fault reports
Clearer service records
These are potential benefits, not quantified or guaranteed results. Baselines and targets should be established in a pilot.
Smaller workflows that reuse the same building blocks
Specific, low-effort workflows that save time and cost without replacing the systems you already run.
Tower-visit proof
Record each site visit with location, time, equipment barcode and photos, so completed work can be checked without a second visit.
Asset audit and decommissioning
Scan and photograph equipment at a site to confirm what is installed, what was removed and what is left, against your asset register.
Faulty-equipment warranty evidence
Capture the serial number and a short fault clip at the site, so a return or warranty claim goes in with proof attached.
Your servers, or Teams
Video assistance runs in a private session hosted on your own servers. If your staff already work in Microsoft Teams, it can run there instead. The workflow is the same either way.
The same platform, configured differently
One V-Board platform, configured for your organization
We map your current process, identify automation opportunities, configure V-Board services, validate the solution and deploy it with your team.