V-Board for Merchant Onboarding
Activate a payment terminal without a shop visit.
Guide a merchant through their business documents, terminal checks and short premises clips from a link. A host reviews the evidence and decides.
- Merchant starts onboarding
- Read trade licence
- Scan & look up terminal
- Film premises & terminal
- Host decision & activation record
Scroll to watch each step.
Where it fits in merchant onboarding
Business document reading
Read the trade licence on screen and check the details against the application.
Terminal verification
Scan the terminal ID and look it up in your terminal register.
Premises evidence
Capture short clips of the premises and the terminal, and compare them with the records.
Activation record
Record the host decision and produce an activation report.
Merchant starts onboarding
A merchant opens a link on their phone. The case is created and a host is notified.
Read trade licence
The licence is shown to the camera and read on screen. Name, number and validity are checked against the application.
Scan & look up terminal
The terminal ID barcode is scanned and looked up once in the terminal register.
Film premises & terminal
A short clip of the premises and one of the terminal are captured. The terminal ID in the clip is compared with the register.
Host decision & activation record
The host reviews the evidence and approves. An activation report records everything that was captured.
Final workflow, automation levels and integrations are defined through requirements mapping with the customer.
What to baseline before a pilot
Fewer field visits for activation
Faster merchant go-live
Fewer terminal record mismatches
Consistent onboarding evidence
These are potential benefits, not quantified or guaranteed results. Baselines and targets should be established in a pilot.
Your servers, or Teams
Video assistance runs in a private session hosted on your own servers. If your staff already work in Microsoft Teams, it can run there instead. The workflow is the same either way.
The same platform, configured differently
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Explore solutionOne V-Board platform, configured for your organization
We map your current process, identify automation opportunities, configure V-Board services, validate the solution and deploy it with your team.